Help for calmer pet medication routines.

Contact

For support, questions, subscription help, or feedback, email ymmagic@outlook.com.

Please include your device model, iOS version, PawDose app version, and a short description of what happened.

Frequently Asked Questions

Does PawDose replace my veterinarian?

No. PawDose is for organization and record keeping only. It does not diagnose conditions, recommend treatment, or change medication doses. Always follow your veterinarian's instructions.

Where is my pet care data stored?

PawDose is designed as a local-first app. Owner-entered pet care history is stored on your device unless a specific export or sharing action is started by you.

How do I manage or cancel PawDose Pro?

PawDose Pro subscriptions are managed through Apple. Open the Settings app on your iPhone, tap your Apple Account, then open Subscriptions to manage, cancel, or review billing details.

What is included in PawDose Pro?

PawDose Pro unlocks vet PDF export, medication label scan, unlimited pets, and family sync tools. Monthly and annual plans include a 1-week free trial where available.

How should I use medication label scan?

Label scan is an organization tool. Review scanned text carefully before saving it, and rely on your veterinarian or prescription label for medical instructions.

Privacy Policy

PawDose does not collect, transmit, sell, or share user information or pet information. Owner-entered pet names, medication schedules, care logs, refill notes, and related records are stored on the user's device.

Medication label scan uses Apple's on-device Vision text recognition. Scanned images and recognized text are not uploaded to a PawDose server.

PawDose Pro subscriptions are processed by Apple through the App Store. PawDose does not receive payment card details from Apple.

PDF export and family sharing actions are started by the user. Users control whether exported files or shared content leave their device.

For privacy questions, contact ymmagic@outlook.com.

Troubleshooting

• Check that notification permissions are enabled for PawDose.
• Confirm medication schedules and refill details were entered correctly.
• Restart the app if a screen does not update after editing care data.
• Contact support if an export, scan, or subscription state looks incorrect.

If you believe a medication instruction may be wrong or urgent care is needed, contact your veterinarian or local emergency veterinary clinic.